Privacy Policy
Effective: April 2025
Introduction
Thank you for being a valuable member of Prologis' online audience. You are important to us, and we respect your privacy.
This privacy policy (“Privacy Policy”) pertains to information collected through this website (www.prologis.cn ), our official WeChat service account, WeChat subscription account and related online services (collectively, the “Online Platforms”) hosted by Prologis and its affiliates and subsidiaries (collectively referred to as “Prologis”) and by third parties on Prologis’ behalf. It does not pertain to information collected in other manners or offline. California residents, please see the “Your California Privacy Rights” section below.
Updates To This Policy
We may update this Privacy Policy based upon evolving laws, regulations and industry standards, or as we may make changes to our Online Platforms. We will post changes to our Privacy Policy on this page and encourage you to review our Privacy Policy when you use our Online Platforms to stay informed. When you use our Online Platform or products or services on them, you are giving consent to this Privacy Policy with fully understand. If you disagree with this Privacy Policy or the changes we make to this Privacy Policy, you should discontinue your use of our Online Platforms.
Third Party Links
The Online Platforms contain hyperlinks to other unaffiliated websites that may have information policies and practices different from ours. We have no control over those Online Platforms, are not responsible for their privacy policies, practices or content, and this Privacy Policy does not apply to them.
Data We Collect About You
We may collect, store, or otherwise process different kinds of information depending on how we interact with you. The information we collect about you may include your name, address, age, date of birth, electronic mail address, identification number, occupation, employment information, telephone number, education, geographic location and other similar information (collectively “Personal Information”), which may include sensitive personal information. Sensitive personal information refers to personal information that, if disclosed or used illegally, may easily lead to the infringement of an individual’s personal dignity or endanger their personal or property safety. Such sensitive personal information may include biometric data, religious beliefs, specific identities, medical and health information, financial accounts, location tracking, and personal information of minors under the age of fourteen.
Information You Provide Us
This includes information you provide directly when filling out our contact form (such as your name, business email address, preferred contact details and any personal data you voluntarily provide in the free text field) and any information you share when interacting with our website chatbot.
Information We Automatically Collect
When you use our Online Platforms, Prologis and our service providers may automatically collect certain information about your device, including:
- Device identifiers, such as information about the device you are using to visit connect to our Online Platforms, such as your device operating system type and version number, manufacturer and model, device identifier, browser type, screen resolution, IP address, and other device identifiers.
- Online activity data, such as browsing history, search history, clickstream data, and other information about your interactions with our Online Platforms, applications, social media pages, and email communications.
We may automatically collect this information by using cookies and similar technologies. Cookies are small data files placed on your computer when you visit an online platform. We may set cookies on your devices to understand how you are using our Online Platforms, help you navigate between online pages efficiently, remember your preferences and generally improve your browsing experience. Analytics service providers and advertising partners may also use cookies on the Online Platforms. In addition to cookies, the Online Platforms and our emails may use pixel tags (also known as web beacons and clear GIFs) to compile statistics about your use of the Online Platforms, measure the success of our marketing campaigns, and indicate whether recipients of our emails open or click links within them.
Cookies
If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither third parties nor we will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
Cookies
The Online Platforms may contain a discussion board (“Public Forum”) with interactive features that may allow you and other users to post materials such as stories, comments, photos, opinions, your name, email address, and company name, and other information (“Public Postings”). You understand that Public Postings will be displayed on the Public Forum (including your name, email address and/or company name that you submit with the Public Postings), are accessible by the general public, and may be further distributed to a wider audience through third parties. Therefore, you should be careful about what you include in your Public Postings. For purposes of this Privacy Policy, any personally identifiable information that you decide to include in a Public Posting rather than submit directly to us will be considered a Public Posting and will not be treated as Personal Information under this Privacy Policy.
How We Use and Share Your Information
Personal Information and Public Postings
We may use and/or disclose your Personal Information and Public Postings for the following reasons:
- to contact you in response to your inquiries, comments and suggestions, or to contact you otherwise when necessary;
- for the specific purpose for which it was volunteered;
- to track your use of the Online Platforms for internal market research;
- to improve the Online Platforms and the products and services Prologis promotes or provides through the Online Platforms;
- to ask for your participation in brief surveys;
- to notify you about updates to the Online Platforms or other services;
- to be provided to Prologis affiliates or third parties in connection with the legitimate business purposes of Prologis or the Online Platforms, including for external processing of such Personal Information (“Prologis affiliates” refer to the subsidiaries of Prologis (China) Management Co., Ltd., its holding company or actual controller, or any other subsidiaries or legal entities controlled by such holding company or actual controller. You can obtain specific information about the affiliates and third parties through the contact details provided in the "How to Contact Us" section of this Privacy Policy.);
- to be provided to third parties for the legitimate business purposes of those third parties;
- to generate aggregate statistical studies;
- as required by law or regulation, or as requested by government authorities, or for the protection of persons or property, or to assist us in fraud prevention or investigation, or to enforce the Terms of Use or other Prologis policies;
- in connection with an acquisition, merger, restructuring, sale or other transfer involving all or any portion of the business associated with the Online Platforms;
- to process your job applications;
- for other business purposes we may disclose to you at the time of collection.
Your provision of Personal Information online through the Online Platforms or through information collected online on behalf of Prologis constitutes your affirmative consent that we may use your Personal Information as described above and that we may contact you by email, fax, and other communications for any of the uses stated above. See the “How to Opt Out of Email Communications” section below for information regarding opting out of email communications.
We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Service (such as professional advisors, customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose. We may also share your personal information for compliance purposes.
We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data can be derived from your Personal Information but it is not considered Personal Information as it cannot be used to directly or indirectly identify you.
Automatically Collected Information
We use information we have automatically collected from you to report aggregated activity on the Online Platforms and to better understand the needs of our users so we can make informed decisions regarding the content and design of the Online Platforms. We may also use this such information to personalize your experience on the Online Platforms. We may also share information we automatically collect from you with third parties.
Exceptions to Informed Authorization or Consent
Based on relevant laws and regulations, we do not need your authorization or consent for the collection of your Personal Information under the following circumstances:
- When it is necessary to conclude or fulfill of a contract or agreement in which you are a party;
- When it is necessary for Prologis to fulfill its statutory duties or legal obligations;
- When it is necessary to respond to public health emergencies, public safety incidents, or to protect the life, health, and property safety of individuals in emergency;
- When your Personal Information is processed within a reasonable scope for public interest purposes, such as media report and supervision by public opinion;
- When Personal Information is processed within a reasonable scope in accordance with legal provisions, including information that you have publicly disclosed or otherwise legally disclosed;
- Any other circumstances as stipulated by laws and administrative regulations.
Information Security
We employ a number of administrative, technical, and physical safeguards designed to protect the personal information we collect. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Online Platforms, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Online Platforms.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, due to technological limitations and the potential malicious activities, we cannot guarantee the security of your Personal Information transmitted to our Online Platforms. You are responsible for the risk from any transmission of your personal information. We are not responsible for circumvention of any privacy settings or security measures contained on the Online Platforms. Please consider carefully before you share or even publicly disclose related information when using our Online Platform and services.
In the circumstance of a Personal Information security incident, we will promptly inform you in accordance with applicable laws and regulations. This notice will include the basic information of the incident and its potential impact, the measures we have taken or plan to take, recommendations for you to proactively prevent and mitigate risks, and any remedial actions available to you. We will notify you of the incident-related information through email, letter, phone call, system notification, or other ways. If it is difficult to notify individuals one by one, we will publish an official notice in a reasonable and effective way. We will also proactively report our measures for the Personal Information security incident to the regulatory authorities as required.
Data Retention
Prologis strives to retain Personal Information for no longer than is reasonably necessary for its processing purpose. The applicable retention period depends on the purpose for which Personal Information was obtained and on specific data retention obligations arising from applicable laws that may require the data to be held for a certain period of time.
Your Personal Information that is collected and generated within the People’s Republic of China (“China”) will be stored within the territory of China. If it becomes necessary to transfer such Personal Information to institutions outside of China due to business needs, we will obtain your separate consent in advance and will take appropriate compliance measures in accordance with applicable laws and regulations, unless the transfer falls under exceptions where consent is not required.
We may retain Personal Information for a longer period than is necessary for its processing purpose in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you. In some circumstances, for research or statistical purposes (including the generation of aggregate statistical studies), we will anonymize your Personal Information, in which case we may use this information indefinitely without further notice to you.
Do Not Track
Some internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Children's Privacy
We do not seek to nor knowingly collect or maintain information from those under the age of 18. No part of the Online Platforms is structured to attract anyone under 18 and in fact under the Terms of Use, you must be 18 years or older to use the Online Platforms. By using the Online Platforms, you represent that you are not under 18 years of age. If a child has provided us with Personal Information and we are unable to verify that such information was provided with the explicit consent of the child's parent or legal guardian, we will promptly delete the relevant Personal Information. In cases where Personal Information of a child is collected with the consent of a parent or legal guardian, or where a minor over the age of 14 voluntarily provides necessary information, we will only process such Personal Information where permitted by law, or where it is necessary for the protection of minors and to meet their legitimate needs.
How to Opt Out of Email Communications
If you provide your email address to Prologis, Prologis may send you product emails (e.g., e-newsletters) from time to time. If you do not wish to receive the particular product email, you may opt out of future emails regarding that product by following the opt-out instructions in the email.
Opt-out requests are specific to particular products. If, for example, you unsubscribe from one Prologis e-newsletter, you may still receive emails from us regarding other products, such as webinars or requests to complete surveys, all relating to Prologis. Note that you cannot opt out of receiving required administrative or legal communications.
Opt-out requests will be effective after a reasonable period of time for processing but in no event longer than such time as may be required by applicable law.
Restriction On Automated Decision-making
We may use automated decision-making (e.g., algorithms) to send information or recommendation to you. If you choose not to use the services or receive the information provided to you through such automated decision-making, you may contact us using the ways described in the “How to Contact Us” section of this Privacy Policy.
Your California Privacy Rights
This section outlines certain data rights afforded to California residents by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”). Please note we do not “Sell” or “Share” your Personal Information as those terms are defined in the CCPA.
Categories of Information Collected
The categories of Personal Information you may provide us with includes:
- Identifiers such as your real name, alias, postal address and telephone number;
- Personal Information Categories listed in the California Customer Records Statute such as your real name, address, telephone number, and medical information;
- Protected Classification Characteristics under California law such as your age, citizenship, marital status, and mental ability;
- Internet or other similar network activity such as information on how your interact with our Online Platforms;
- Professional or employment related information such as your current or past job history; and
- Non-public education information such as educational records directly related to you that are maintained by an educational institution.
Right to Know
You can request information about how we have collected, used and shared and used your Personal Information during the past 12 months. We have made this information available to California residents without having to request it by including it in this Policy.
Right to Access
You can request a copy of the Personal Information that we maintain about you.
Right to Delete
You may request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request. We may deny your deletion request if retaining the information is proper and necessary or if an exception allowing us to retain the information applies.
Right to Correct
You may also request that we correct any of your personal data that has become outdated or needs correction for any reason.
Exercising Your Rights
To access or delete specific pieces of Personal Information we will need to verify your identity to the degree of certainty required by law. As permitted by applicable law, any request you submit to us is subject to an identification and residency verification process (“Verifiable Consumer Request”). We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected Personal Information.
California residents may exercise their rights described above by submitting an inquiry on our Contact Us page.
Only you, or someone legally authorized to act on your behalf (an “Authorized Agent”), may make a request to know or delete related to your personal data. We require Authorized Agents to provide written authorization confirming they may submit a request on your behalf. You may only submit a request to know twice within a 12-month period. We endeavor to substantively respond to a Verifiable Consumer Request within forty-five (45) days of its receipt, unless we require an extension. If we reasonably require an extension, we will inform you of the reason and extension period.
Non-Discrimination
We will not discriminate against you for exercising any of your data subject rights. We do not charge a fee to process or respond to your Verifiable Consumer Request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-United States Residents
If you do not reside in the United States and are visiting the Online Platforms, by providing Personal Information to us, you understand and hereby consent to your Personal Information being transferred to and processed on computers in the United States and other countries. Do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict these types of transfers. Instead, please contact us to make your inquiry. By providing your Personal Information you acknowledge that it will be handled in accordance with this Privacy Policy.
Complaints, Reports and Our Response
If you have any other complaints, suggestions or concerns, you may contact us by:
(1) the contact information provided on the our official website; or
(2) sending an email to [email protected].
We will review the matter as soon as possible and respond after verifying your user identity. We will usually reply within 15 working days. If we are unable to respond to your request, we will notify you within the maximum period permitted by law and explain the reasons. Of course, if you are not satisfied with our response, you may also file a complaint or report with the competent authorities.
We usually do not charge fees for reasonable requests. However, for repeated requests or those that exceed a reasonable limit, we may charge fees depending on the circumstances and our cost. We may refuse requests that are clearly repetitive without justification, require excessive technical effort (e.g., developing a new system or significantly changing existing practices), pose risks to the legitimate rights and interests of others, or are otherwise highly impractical.
According to applicable laws and regulations, we will not be able to respond to your request under the following circumstances:
(1) where the request is directly related to national security or national defense;
(2) where it is directly related to public safety, public health, or significant public interest;
(3) where it is directly related to criminal investigations, prosecutions, trials, or enforcement of judgments;
(4) where there is sufficient evidence that you are acting in bad faith or abusing your rights;
(5) where responding to the request may cause serious damage to the legitimate rights and interests of yourself or other individuals or organizations;
(6) where the request involves trade secrets.
How to Contact Us
Should you have any questions or concerns regarding this Privacy Policy, please call us at +86 21 61351688, or send us an email via our contact page.
Prologis China
26F, One ICC, Shanghai International Commerce Center
999 Middle Huaihai Road
Shanghai, 200031 China
For Privacy issues in Singapore, we have designated the person whose details are set out below as the person (“Designated Person”) who will be responsible for ensuring our compliance with applicable data protection laws. If you have any queries or requests or wish to make any applications concerning your personal information or data, please contact the Designated Person:
Contact Number: 65 6622 2888 (Attention Data Protection Officer)
Office Address: 12 Marina View, Asia Square Tower 2 #28-03, Singapore 018961