We work continuously to enhance our website for the benefit of our customers and work with consultants to ensure it offers a high level of accessibility. If you’re unable to access any of the content or functionality on one of our sites* or have questions or feedback, please call +1-415-733-9952.

Here are some of the ways we make our website accessible:

• We provide alternative text detail for all audio- and video-only media, images, graphics and other non-text content.
• Our website can be accessed using a keyboard.
• Webpages are built consistently for seamless user experience and functionality—no matter what page you visit.
• We use accessible headings, lists, paragraphs and other features for navigation with assistive technology.
• When necessary, many links have title attributes to provide additional detail.
• All fields have labels, and forms follow a logical tab sequence.
• Tables are structured so each data point is associated with the appropriate column heading to provide clarity when using assistive technology.

Tips to best experience our website:

• Software: We recommend using the most current version of assistive technology along with one of the browsers listed below.
• Browsers: We recommend using a current version of Chrome, Firefox, Safari or Microsoft Edge.  
• Screen reader applications: Please use JAWS paired with Chrome for the best user experience.

Check out these features and settings available in JAWS to enhance your experience:

Expand abbreviations: All abbreviations have title attributes to increase understanding. Select the setting to expand abbreviations, and JAWS will read the title text instead of the on-screen text.

Punctuation: Select the level of punctuation you’d like to hear while reading. Some people find a lower level of punctuation improves casual reading.

Say all: Define where and how JAWS pauses while reading via the “Say All” setting.

Speak dollars: Check “Speak Dollars” in settings if you’d like JAWS to read numbers preceded by a dollar sign in a dollar-and-cents format. For example, $9.60 would read as “nine dollars and sixty cents.” We highly recommend using this function because much of our content—from yields to prices to assets—uses this format.

*While we encourage our partners and vendors to comply with industry-wide accessibility standards, our website links to external sites hosted by other parties. We cannot enforce accessibility beyond our website.